Overview

Department: Orthopedics and Sports Medicine
Location: Fishers MOB - Orthopedics Department
Includes travel to multiple locations: Fishers, Methodist Medical Plaza North (MSK), Riley Orthopedics at North Hospital, East Washington, and Tipton
Schedule: Minimum of 16 hours per month

• Monday-Friday, 8:00 AM - 4:30 PM
• Occasional extended hours until 6:30 PM at the Riley Walk-in Clinic
  Benefits: This position is not benefits-eligible
  This is an onsite position.

Position Summary

The Department of Orthopedics and Sports Medicine is seeking a flexible and dependable PRN Registration Specialist to support patient registration and front office operations across multiple clinic locations. This role is essential to ensuring a smooth patient experience from check-in to check-out, while maintaining accuracy in financial and demographic data.

Key Responsibilities

Patient Reception & Check-In

• Greet patients and verify pre-registration details
• Update appointment locations in Cerner
• Scan insurance cards and photo IDs
• Manage and distribute necessary paperwork

Clinic Opening Duties (as needed)

• Arrive early to prepare the clinic environment
• Turn on lights and TVs, unlock doors, check faxes, and retrieve records/referrals

Check-Out & Scheduling

• Schedule follow-up appointments and provide appointment cards
• Contact patients for rescheduling as needed

Administrative Support

• Monitor and clear work queues
• Respond to front office messages
• Scan and manage medical records and documents

Clinic Closing Procedures (as needed)

• Ensure all patients are checked out
• Tidy the waiting area, power down equipment, and secure the clinic

Qualifications

Education:

• High school diploma or GED required

Experience:

• Prior experience in a healthcare setting preferred

Skills & Knowledge:

• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Understanding of insurance information and clinical practices
• Familiarity with medical terminology
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Other Requirements:

• Flexibility to work across multiple locations
• Minimum availability of 16 hours per month
• Strong reliability, punctuality, and customer service orientation