Fitness & Wellness Director for a high end private country club located in the Indianapolis area. The Club is an Equal Opportunity Employer.
Responsible for the operation and leadership of the club’s fitness and wellness program which includes the fitness center, tennis facility, youth activities and aquatics program and facilities.
This position is responsible for the development, delivery, administration and evaluation of all health and fitness activities in accordance with the policies, procedures and standards established by the Club. Engage in active listening with members, and program participants, in order to build relationships, understand individual’s goals and interests, and take the initiative to assist in the achievement of those goals. Ensure member satisfaction by providing exemplary service, as well as being committed to strengthening our community through the Club’s areas of focus of youth development, healthy living & social responsibility. Lead a diverse and dynamic team to ensure the departmental and clubs goals and vision are met. This is a hospitality position so it is important this individual is positive, outgoing, accommodating and friendly with members, guests and team members.
The Fitness & Wellness Director will provide leadership and supervision for fitness programs and staff. Responsible for the administration, supervision and day-to-day operation of a comprehensive fitness program. The Wellness Director will manage purchasing, life cycle, maintenance and repairs for all fitness equipment. Primarily responsible for the creation, implementation, supervision and evaluation of a variety of fitness, youth activities, pool and tennis programs.
Leadership and Supervision
Provide leadership and mentorship, while creating a working environment that fosters growth and student development.
Coordinate the recruitment, hiring, training, supervision, and evaluation of staff including group exercise instructors, massage therapists, child care/youth activities attendants, tennis professionals, lifeguards and personal trainers.
Manage the scheduling for all staff to ensure adequate coverage for programs including group exercise classes, personal training appointments, workshops, and special events.
Develop and maintain an instructor training program to educate new and existing staff members.
Ability to support members in their health & wellness through relationship building & use of open communication.
As part of Management Team; serves as Manager on Duty, attends weekly Management meetings & participate in various other community events.
Work closely with other Managers ensuring relationship building, retention & high quality of service for members & the greater community.
Ability to work as both a leader and a member of a team.
Demonstrate through action & interaction with staff, members & the community, the Club’s Mission & core values.
Program & Facility Management
Create, manage, and supervise comprehensive fitness program offerings including but not limited to, fitness challenges, nutritional programs, stress and sleep management, mindfulness, massage therapy, personal training and assessment programs.
Develop and implement a marketing plan for fitness and wellness programs.
Assess the programs and services regularly to ensure they meet the needs of our members.
Oversee and develop the tennis program.
Oversee and ensure the pool operations are upheld.
On-going review and evaluation of programs and member’s needs to ensure a diverse offering of classes & programs.
Ensure that all related flyers/schedules are kept updated with most current classes offered.
Develops, oversees, markets & evaluates all programming as it relates to health & fitness.
Oversee the group fitness schedule and programming.
Oversee the scheduled services which currently include Pilates, Massage Therapy, Personal Training and Mindy Body programming.
Manage the safety and effectiveness of the child care and youth activities programming.
Responsible for fitness department budget (which includes tennis, aquatics, youth activities, fitness and wellness programs.)
Responsible for maintenance, repairs and life cycle planning for fitness equipment.
Manage payroll for fitness staff.
Oversee the equipment purchasing process through researching equipment and services, developing RFPs, generating price comparisons and compiling patron feedback regarding various pieces of equipment and supplies in the facility.
Responsible for the cleanliness, maintenance safety and repair of all equipment for fitness center, activity center, group exercise room and any other fitness related equipment.
Work closely with the Housekeeping and staff; share in the responsibility of upkeep of the locker rooms.
Ensure quality and safety of programs and equipment keeping up with industry best practices.
Manage schedules, inspections, equipment rotation, and scheduled replacements.
Ensure applicable OSHA requirements are met.
Adhere to club policies, procedures and regulations.
Establish and build positive relationships with coworkers and membership.
Strong written and oral communication skills.
Strong organizational skills, which include the ability to be precise, thorough and detail-oriented.
Assist with marketing/planning for variety of Special Events.
Assists in guiding the work of the Club in establishing policies within the framework of the objectives; implement those policies through pertinent actions.
Gather data as it pertains to fitness & group exercise & prepare monthly reports for the General Manager/COO.
Frequent speaking with members, guests and employees.
Ability to demonstrate equipment use.
Bachelor degree in physical education or related field is desired, proficient in computer skills, including but not limited to all Microsoft Windows applications, e-mail, internet, data entry, Publisher, as well as ability to develop & create flyers/marketing materials. Advanced skills with Microsoft Office, including Word, Excel, PowerPoint, and Outlook is required. Must be competent in the administration of Health and Fitness education and its related programs and services. Minimum of 3 years of related experience, including staff supervision, customer service, program development and fiscal/financial management. Must possess current CPR/First Aid & be able to respond to safety/emergency situations
Additional Salary Information: The compensation package for the Fitness & Wellness Director is an annual base salary and bonus plan. In addition, there are medical and dental benefits, 401K and vacation/personal/sick time off in accordance with the Club’s policies. In addition, there is access to HSA or FSA programs; discounts on food & beverage, cell phone expense and some club privileges.